Image by Hugues de BUYER-MIMEURE

Small Steps,

Great Impact

Charge-on 2021

R&D Education and Training Services has been proudly providing authentic, inspiring and relevant (AIR) products and services to our clients since 2009.

What differentiates us is our ability to genuinely connect with customers through our personal touch and to provide the excellent service they deserve. 

Our business mission is to “bring out the best in everyone” which has remained consistent through the years and it is our best hope that we continue to grow with our collaborators and clients through the years.

The theme for 2021 focuses on the joy of learning through new discoveries, experiences and opportunities by taking “Small steps, Great impact”.

Image by Leohoho

Helping people bring out the best versions of themselves, thereby living purposeful lives while contributing to society and treating others with care, kindness and respect.



What's Your Story?

Available from 2021

Have you ever wondered what your book title would be if you ever wrote a story about your life? 

Would it be “from zero to hero”, “no pain no gain”, “live life fullest” or something else?

In these programmes, walk away with clarity of your strengths, competencies and goals. 

Learn how to identify what really matters and what you truly enjoy doing. 

Discover what makes this important for you and start defining your action plan clearly. 

Take your first few steps forward, appoint an accountability partner and ensure “Small steps, Great impact”. 

Ask us here

Academic and Career Coaching

(for Students)

Image by Jeswin Thomas

Group or Team Coaching

(for Communities and Organizations)

Get in Touch
Image by Leon

Leadership Coaching

(for Youths and Executives)

Get in Touch
Image by Mapbox
Image by Kamala Saraswathi

My Story

Josephine PL Ong 


Everyone has their own life story.

And what will go wrong, WILL go wrong.

So here goes …

R&D Education and Training Services was set-up in 2009 when I realised that I needed more career flexibility and dynamism while balancing the different roles as a full-time working hands-on mother.  It was also then that I decided that it was the right time to start building my dream – enjoying both success and significance in life.

Following a painful and helpless loss of my precious twin son, Dylan, and (yes!) an unforeseen breast cancer scare, I realised that I had to bring forward my dream of leaving a successful legacy, especially for my surviving twin son, Ryan, and the people around me.

Everything and anything else didn’t matter anymore except to have the chance to live just one more day to bring meaning, desire and inspiration to as many as I can. 

Using realistic, structured and practical strategies such as sharing real-life success stories of ordinary and humble characters, I help people see themselves in a positive light, building on their unique strengths and competencies while coping and managing day-to-day challenges at different life stages.

So, will I have a happy ending?  I sure HOPE so, but I do KNOW that the journey to the end will be well-served and spent, and it is my best hope that your life story turns for the better from today on.

Let me help you re-write your life story. 



Authentic, Inspiring and Relevant (AIR)

Since 2009 we have helped many bring out the best versions of themselves. We adopt the Solution-Focused approach, which is largely based on Solution-Focused Brief Therapy and Solution-Focused Coaching, in our School-Work-Family Life programmes to help clients identify and draw out their best abilities and strengths in a positive and safe learning environment.  

The challenging Covid-19 period in 2020 has allowed us to reaffirm our business mission with more relevant and purposeful programmes for individuals, schools, families, communities, niche groups, organizations and businesses.

From 2021, we will also be introducing Team, Group and Leadership coaching/training to help build more resilient, productive and cohesive communities at homes and workplaces by promoting the joy of learning regardless of age.

Image by Windows

Coaching with CARE 

(Client, Action, Relationships, Empathy)

Solution-Focused in Coaching


Virtual Team Meeting

Trainers and Facilitators

Learn to Serve, Serve to Learn

The "New Normal" Facilitator

Image by Mimi Thian


Empowering Children, Championing Youths

Grooming Effective Leaders and Difference Makers of Tomorrow



AGILE Coaching and Team Facilitation

Engaging Employees in Challenging Times

Image by Melissa Askew

Communities and Niche Groups

Each One, Reach One

More Together, Together More

Image by LinkedIn Sales Solutions

Family and Relationships

Mothers on the Move

Bring a Smile to Every Child

Image by NeONBRAND

Seniors and Active Ageing

Yes to Refirement, No to Retirement

Mentoring and Coaching

Store Associate

Grooming, Etiquette, Manners

and Social Skills


Reflections Image and Etiquette Consulting

Image by Duong Thinh

Amazing Animals, Courageous Children

Making the World a Better Place for All

Beautiful World, Fragile World

Image by Drew Hays

Dylan's Heart

Remembering Dylan

Every Child is Precious

Image by Naassom Azevedo

Reaching out to as many people as possible with authentic, inspiring and relevant (AIR) products and services.



Project Women - It's All About Yo(U)

Uniting. Understanding. Uplifting. Unleashing

Project Women’s main goal is to provide a safe, dynamic and caring platform for women of all ages from all over the world. 

We hope to build a community of support to help women grow and discover ways to become the best versions of themselves.  We provide training, mentoring, coaching, consulting opportunities for women to share their experiences, skills and knowledge with other women during our meet-ups, breakout groups and plenary discussions. 

More importantly, from these discussions, we encourage women to work towards realising their goals by turning thoughts into actions.

We cordially welcome students, young working adults, mothers, grandmothers, employers and leaders. If you are keen to be a part of this, email me at josephine@rdeducationtraining. com and we will be in touch with you as soon as possible.

Image by Sam Manns
Image by Aziz Acharki

Touching lives by being a catalyst of change and hope, turning their mess into their message and celebrating their successful transformations.

What Drives Us?



20 Best Advice All Parents Want To Give To Their Teenager

Specially for Teenagers
Available at

Want a reading resource for conversation generation with your teenager?  This book serves as a great starting point for parents, teachers, youth workers, counsellors, coaches and practically anyone who enjoys interacting with young people. 

A simple to read 20 best tips gift for your precious teen and a great boost for adult readers, too. 

20 Best Advice All Parents Want To Give

Motivational Messages in a Snack Box

100 best snippets of encouragement for kids
Available at

In this book, I am sharing snippets of motivational messages to my young son by writing and placing them in his snack box. I have found this to be an effective "quiet voice" to encourage him when the going gets tough such as friendship, hard work, forgiveness, future planning, having hope and how to behave when we are misunderstood. 

After doing this for a period of time, I have picked out my 100 favourite ones to share with you so that you can use them to motivate and encourage your precious child and teenager, too.

Motivational Messages in a Snack Box_Can

I love you mummy but why can't you stop using the phone?

A solution-focused approach to modern-day habits
Available at

Modern-day habits such as excessive screen-time can also affect parents.  Before, there is so much content on children over-using their digital devices and the harmful consequences of their prolonged use.  However, children aren’t the only ones who fall prey to this bad habit. 

This book helps to create more awareness how parent-child relationships can deteriorate from excessive screen-time use because of a “disengaging” parenting style.  It also provides a solution-focused approach on how to overcome and take small steps of progress by accepting responsibility for it and taking actions to replace the habit with a good one.

A great conversation generation for both parent and child, as well as teachers, counsellors, mentors and coaches who work closely with children, teenagers and their families.

I love you mummy but why can't you stop

Let It Go Parenting

Coaching Your Children To Success and Happiness
Available at

Parenting, one of the toughest jobs ever.  Having children doesn’t automatically make you “qualified” to be a good parent.  There must be tons of burning questions most parents have and often we are hounded by this question – are children a blessing or a curse?  

This book talks about how we can realign our perspectives, take a step back and see things differently.  So what if our children don't score an A in school?  Shouldn’t we focus on what really matters than just academic scores? 

It is my greatest hope that with this book, we will begin to have more confidence in our children and coach them to success and happiness all the way to adulthood.

Let it go parenting_Canva Book Cover.jpg

Ladies and Gentlemen in the Making

Essential Grooming, Etiquette, Manners and Social Skills for All

Available at

Building a positive image can definitely be a great booster to your self-confidence.  It also helps to create and maintain your personal brand.  You’ll need to decide how you want others to perceive you, otherwise they’ll create their own perceptions of you which sometimes may not be the best idea.

Your personal branding must be consistent and authentic, however as you progress with life, you’ll continue to update and change your brand as well.  This book will help you recognize what makes you unique and to help you put it altogether.  

This book is also a great self-starter for those who want a fundamental knowledge of grooming, etiquette, manners and social skills, an excellent gift for interns, new hires and people entering the workforce, as well as conversation generation for young people as part of character, leadership and relationship training.

Ladies and Gentlemen in the Making_Canva

Building Hope, Rebuilding Dreams

Lesson learned from the Circuit Breaker
Available as e-version from author

The Covid-19 pandemic surprised the world in the beginning of 2020, catching many of us unaware and unprepared to deal with the sudden changes in lifestyle, family life and work practices.  

This book was a result of hoping to remember what life was like for us during this pandemic.  Something that I can read about a few years later and vividly recall the memories of our “new normal” and Circuit Breaker lifestyle.  A book that even my kid’s kids and grandkids can read about, leaving a legacy for them to know that it is possible to overcome the seemingly impossible.

A great conversation starter for classroom discussions and group workshops for character building, leadership development and understanding relationships.

Building Hope, Rebuilding Dreams_Canva B

Empowering Children, Championing Youths

Grooming effective leaders and difference makers of tomorrow

Available at

Empowering children, Championing youths is a programme that reaches out to young people from the ages of 6 to 18.  It is based on the premise that it is never too early or late for someone to start making a difference for themselves and the world around us. 

However, as young as their tender minds are, they are only able to do so if only they knew how to and are equip with adequate and appropriate skills, knowledge and attitudes.

Participants will also learn how to aspire to greater heights, begin to take action for their own successes and happiness, apply various approaches of problem-solving, critical thinking and solution-focused techniques to help them through the challenges they face through their course of life.

Empowering Children, Championing Youths_
Image by Christina @

1. “You are important” mindset

2. Personal touch with sincerity and genuineness

3. Holistic approach – focusing on both the “doing” and the “being”

4. Constantly researching and developing

5. Seeing passion, purpose, progression and professionalism as synergistic strengths

Why Choose Us?



Questions, comments or special requests? We’d love to hear from you, so don’t hesitate to reach out today.

  • LinkedIn
  • Instagram
  • Facebook

Thanks for submitting!

Image by Wilhelm Gunkel