Coaching | Facilitating | Mentoring
"Be Better Today For Tomorrow"
Human-Centred Learning for a Tech-Heavy World
From a joyful world to a better world — helping people be better today for tomorrow through care, kindness and respect.
We design and deliver education, coaching and training programmes that strengthen human connection across workplaces, families, communities and youth.
Vision and Mission
Vision
From a joyful world to a better world — one person, one family, one community at a time.
Mission
To help people build meaningful connections in a tech-heavy world, strengthening individuals, families, workplaces and communities through human-centred education, coaching and conversations — anchored in care, kindness and respect.
My Story
Dr. Josephine PL ONG
Director/Trainer/Coach
R&D Education and Training Services was founded in 2009 when I recognized the need for greater career flexibility while juggling the responsibilities of being a full-time, hands-on mother. This was also the moment when I decided to pursue my dream of achieving both success and significance in life.
After experiencing the heart-wrenching loss of my beloved twin son, Dylan, and facing a breast cancer scare, I realized the urgency of leaving a meaningful legacy, not only for my surviving twin son, Ryan, but also for those around me. These life-changing events shifted my focus towards inspiring and helping others.
Using practical and structured strategies, including sharing real-life success stories of ordinary individuals, I strive to empower people to view themselves positively, building upon their unique strengths and capabilities while managing the challenges that life presents at different stages.
While I can't predict the future, I am filled with hope that my journey will ultimately have a happy ending. I am committed to making every moment count and to inspiring positive changes in the lives of others. I invite you to let me assist you in rewriting your life story today.
Newspaper features:
More help for cancer survivors in Singapore returning to work and facing anxiety, discrimination | The Straits Times
Introducing
Ryan FOO
Business Manager
Meet Ryan, an enthusiastic and dynamic individual with a deep passion for music, martial arts, and exploring the world. He is an accomplished drummer and electone player, holding a 3rd dan black belt in taekwondo. His love for travel takes him to destinations that blend history with modern attractions.
As the older twin son of Josephine, Ryan is pursuing a course in Hospitality and Tourism Management at an institute of higher learning. He aspires to make a difference in the world by combining his interests in music, creating lasting memories, and effective business management.
Ryan is set to take on a vital role in developing the business aspect of R&D Education and Training Services. He will work closely and collaborate with peers in his age group to bring innovation and fresh perspectives to the organization's growth.
Together with Josephine, he aims to inspire positive transformations and empower others to be better today for tomorrow.
Why We Do What We Do
In a fast-paced, tech-heavy world, people are becoming more disconnected — from themselves, from one another, and from the values that hold families, workplaces and communities together.
At R&D Education & Training Services, we believe that joy, connection and responsibility are the foundations of a better world. Anchored in care, kindness and respect, we create learning experiences that help people pause, reflect, reconnect and take action — at home, at work and in the communities they belong to.
Corporations & Businesses
Developing human-centric leaders and collaborative teams.
We work with organisations to strengthen leadership, improve communication, and build healthier, more collaborative teams and cultures.
Signature Programmes:
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Leadership Communication Mastery
Helping leaders communicate with clarity, confidence, and care. -
Coaching Conversations for Managers
Equipping managers with coaching skills to support and grow their people. -
CLEARER™ Team Coaching
A human-centric team coaching framework to help teams become “clearer” together.C – Connection – Build trust and psychological safety
L – Listening – Hear each voice and perspective
E – Engagement – Encourage ownership and participation
A – Alignment – Agree on goals, roles, and next steps
R – Responsibility – Commit to actions and follow-through
E – Evaluation – Reflect on progress and learn
R – Renewal – Celebrate wins and reset energy for what’s next -
Lead360™ Leadership Review
A facilitated leadership “check-in” that looks at communication, collaboration, direction, and culture so leaders can align and move forward together. -
Workplace Wellbeing & Resilience
Workshops to help leaders and teams manage stress, support one another, and sustain performance.
Individuals & Professionals
Supporting people with clarity, confidence, and growth.
We journey with individuals who want to grow in self-leadership, communication, and personal or career direction.
Signature Services:
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Personal Leadership & Confidence Coaching
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Strengths & Self-Leadership Development
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Communication & Presence Coaching
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Life Themes Reflection Coaching
A guided process to explore experiences, values, and strengths to make sense of “where I’ve been” and “where I’m going”.
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Career & Transition Coaching
Families & Communities
Strengthening bonds, resilience, and hope.
We partner with families and community organisations to build connection, communication, and resilience across generations.
Signature Programmes:
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Conversations That Matter at Home
Helping families talk, listen, and understand one another better. -
Beautiful Inside Out (Women Empowerment)
Supporting women in self-worth, confidence, and inner strength. -
GEMS – Grooming, Etiquette, Manners & Social Skills
For children and teens to build confidence and respect in social situations. -
Horizons of Hope
Programmes around hope, meaning, and emotional resilience for those facing challenges, loss, or transition. -
Community Empowerment & Mentoring Sessions
Customised workshops and circles for community groups and social service partners.
Youths & Young Adults
Building confident, resilient, future-ready young people.
We design engaging, activity-based programmes to help young people discover strengths, manage emotions, and prepare for life ahead.
Signature Programmes:
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CLEAR Youth Development Programme
(Careers, Leadership, Empowerment, Academics, Relationships) -
Youth Leadership & Confidence
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Peer Communication & Relationship Skills
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Stress Management & Emotional Wellbeing
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Youth Mentoring & Support Circles
Contact
If you’d like to explore how we can work together, we’d love to hear from you.
